Dear Doctor Parent,
Several months ago I was speaking with my neighbor here in Fort Wayne, and I mentioned to her that my vision was becoming increasingly difficult, and that I thought I was developing cataracts. I also mentioned that I was not looking forward to “shopping” for an Eye Doctor, although I was sure that my General Practitioner could recommend somebody.
My neighbor suggested that I call your office, as she had been treated by you in the past, and was quite satisfied with the results. I did as she suggested, and I have now had cataracts removed from both eyes and replacement lenses installed. My vision is better than it has ever been before.
This is a story that you have heard or read many times, I am certain; yet I feel that it is important for me to express these thoughts.
I was most impressed, during my several visits to the Clinic, with the quality of the people who work there. This includes not only yourself and your Associate Physicians, but all the highly skilled Technicians, the Office Workers who handle such a large volume of people every day, seemingly without a hitch, the Maintenance Workers responsible for keeping high-tech equipment functioning flawlessly, the Janitorial Staff who are responsible for the spotless condition of the rooms, furniture and machinery.
I confess that before arriving I had felt quite nervous about having someone cutting away at my eyeballs, but that thought vanished almost immediately. This was because I had the strong feeling that each employee I met truly cared about his or her job, and truly cared about me, and all of the Clients.
I have addressed this letter to you, Doctor Parent, because I believe that the character projected by any group or team of people is determined by, and is, a reflection of the person in charge, and that person is quite clearly yourself. The fact that the character of the organization is also influenced strongly by other members of the group is clearly evident. Such as it should be.
Please accept my sincere gratitude for what you and your team have done to help me to see again. I cannot begin to tell you what an improvement this has brought to my life. Congratulations to you for helping so many other people to enjoy the Blessing of good eyesight.
It was the best thing for me to have done. I tell everyone about it. Dr. Parent makes the whole experience better. He treats people so well.
I went to 4 other offices and this office was by far, more patient oriented!
This surgery has changed my life. I now can live life to the fullest without having to worry about being tied down to glasses or contacts.
Great experience- my only regret is that I waited so long! Staff was very professional and courteous. The information and answers provided made me very comfortable and at ease and prepared for the surgery.
I knew Dr. Parent’s reputation and he lived up to it. It was exactly as his and his staff described. Thank you for the professional care you give. Edna was very helpful.
My surgery went super. I had an accident and had damage to my right eye after surgery. Dr. Parent had to operate on me a second time to fix the flap on my eye. He did a great job on both of my surgeries.
With any surgery there is a feeling of nervousness, but I was put at ease from the moment I hit the door up until the time I was done. This was one of the best things I’ve done for myself. I had worn glasses or contacts since the 5th grade. I’m now 37 and the freedom is great.
Amazing results immediately and no pain! I have already referred several people to your office. I can actually see better than I ever did with contacts or glasses. Thank you!
I could see 20/15 the next day. I felt very taken care of while at the office before, during and after my surgery. I love not having to wear glasses anymore and I definitely chose the best doctor in the business. Thank you Dr. Parent, Edna, Kate, and staff!
Dr. Parent and his staff made my experience a very good one. They reassured and relaxed me during the surgery, which made all the difference. Thank you so much. I also appreciate the quality pre-op care I received from Edna, Dr. Zink, and Dr. Gill. I would and do recommend The Eye Center of Fort Wayne to others.
It was much better than I expected. I basically woke up and could see. My eyes were a bit dry, but I expected they would be much worse. The only discomfort was dry eyes, which is at the same level I had when I had contacts in. This is the best investment I have ever made. I’ve had glasses or contacts for 26 years. This is amazing, at my 24-hour post-op my vision, which was very bad before, is now 20/20. I see so much that I was missing before. Dr. Parent and his staff treated me as a person, not just as another patient. Thank you. My LASIK experience was wonderful. I feel as if a whole new world with possibilities has opened to me. I have been on the phone all day spreading the excitement LASIK has given me.
I had a very slight headache. It was better than what I expected. I’m not one to have someone mess with my eyes, but everyone there made me feel comfortable. I personally would recommend the surgery, especially at The Eye Center of Fort Wayne. The staff is very friendly and helpful. They answered every question and Dr. Parent was very informative on the surgery, which made for a very pleasant experience.
Going through all the testing and watching the videos along with the knowledgeable staff- I was prepared for what to expect. Your staff is WONDERFUL!! Can’t say enough about them. Class! Thank you for making me able to get rid of my glasses! Your staff was great from start to finish! I was comfortable through the whole process and felt I was in the presence of people who knew and cared about the procedure and me. Thanks again!
I’d like to thank you for your professionalism, your skill and the impact this procedure has had on my life. If your practice is anything like mine, you probably have a great number of patients who take modern medicine for granted. I just wanted to let you know there are patients who truly appreciate the hard work and dedication it takes to become a physician of your caliber.
It was so simple but it has changed my life dramatically. I can now see things perfect without spending the time taking care of my contacts and glasses. Knowing what I know now, I would pay twice as much. I have referred many friends and family because of the ease of this surgery. The staff was very professional and the experience of seeing my alarm clock in the morning without putting on my classes or contacts is wonderful! Thank you!
I was scared at first, but everyone made me feel so at ease. Great staff, great experience, and it was the best thing I’ve ever done just for myself! I still can see so great after two years.
Dr. Parent and his staff are perfectionists (exactly what you want when it comes to your vision). Thank you for improving the quality of my life!
I experienced no pain or discomfort. I was able to go on with normal activities the next day. My overall experience was great! And now, almost 5 years later, I am very happy with my vision and have had no problems.
I was prepared before hand through pre-instruction. Any questions I did have were dealt with. There were no surprises. I thought the staff prepared me beforehand.
This has now been at least three years ago. I’m very glad I had it done. It’s worked out very, very well for me.
No pain, very little discomfort. I kept my eyes moist and they healed nicely. I was very nervous about this elective procedure. Your people talked me through it. I would not trust my eyes to anyone else.
Dr. Parent asked me to have just one eye repaired, so I would not need to wear reading glasses. Then only charged me half price. What other doctor would do this in today’s world? I would highly recommend Dr. Parent and his staff to anyone needing eye surgery.
It was exactly how they told me it would be. The surgery was wonderful. I would recommend it to anyone who is able to have it. Thank you!
No pain. I have been without glasses or contacts for 2 years now. I absolutely love it. I would and have recommended it. I am very happy with the results, and I would do it all over again!
The 24-hour recovery was even better and more rapid than expected. There was next to no pain, other than uncomfortable dryness. The surgical experience was better than expected: professional staff, quick surgery, quick recovery, and great results.
I thought that there would be more pain during the surgery, and a day or two following but there was not any major pain. I would refer anyone who is thinking of getting LASIK to Dr. Parent. The nurses and staff were great! I have and still will recommend anyone to them. I had a wonderful experience.
Thanks so much for the wonderful care you have given Roger. He is so excited with his new eyes, it’s so wonderful to see him so happy. He keeps telling me how nice and friendly you have been and it really helped ease his anxiety.
The staff at The Eye Center of Fort Wayne couldn’t have treated my family and me any better. Through all of the exams and the surgery itself, I never had one complaint. I would and have highly recommended Dr. Parent and his staff to anyone who would like to improve their vision.
It was better than expected, especially on the second eye. It was just amazing. I had worn glasses for 26 years and couldn’t see out of my left eye without them. I can see and read so well now. I am more than pleased.
I thought it would be more painful than it was. I experienced very little discomfort and was back to normal the next day! It has been wonderful to have nearly 20/20 vision after all those years of glasses and contacts!
I had very minimal discomfort. Dr. Parent and his entire staff are so caring. Thank you to all of you especially Edna for answering all my questions, Kathy Woods for telling me about lensectomy, the kind women in surgery. I thought the human touch was great- to have someone hold your hand during the procedure. Cindy was one of many techs who were great with her sense of humor. I love being able to see my alarm clock in the morning, and not have to fuss with contact lenses or reading glasses. This was truly a wonderful experience I did just for me. I would have liked to do it years earlier!
Everything went better than could be expected. I had both eyes done, no pain and sight was greatly improved immediately. We drove several hours and miles to get to Dr. Parent. He fixed my eyes as good as it gets. I had worn glasses since I was 2 years old. I can see well now.
The 24- hour recovery period was even better than expected! Each person in the surgical area was like my private nurse. They go through the steps thousands of times, but they treated me as if I was the only one there with their skills, calmness, and exactness of care. With all of the exams and procedures done before, during and after each eye surgery, everyone throughout the office and surgical center that I came into contact with was the BEST. I got the best information and TLC that a person could ever have hoped for.
I was nervous, but the surgery went quickly and before I knew it, I was done. I was very pleased with the amount of time that the staff spent with me and the level of professionalism that they all displayed. Thank you!
Everything happened as it was explained. Everything was very smooth. My vision is better than when I wore contacts.
I had about two hours of discomfort- which they had prepared me for. I followed directions and got along great. I was prepared extremely well by Edna and staff for what to expect. I am “thrilled” with my vision, both distance and reading. I am very, very grateful to Dr. Parent and his staff. Thank you!